:root{--background:#faf8f5;--surface:#fff;--surface-hover:#fff8f3;--surface-active:#ffefe5;--border:#efeae4;--border-strong:#ffd4c2;--primary:#fa541c;--primary-hover:#e03e0c;--primary-light:#fff2e8;--primary-light-border:#ffd8bf;--yellow:#f59e0b;--yellow-hover:#d97706;--yellow-light:#fef9c3;--yellow-border:#fde047;--text-main:#1d1d1f;--text-secondary:#524b46;--text-muted:#8c857e;--emerald:#d97706;--emerald-light:#fef9c3;--radius-sm:8px;--radius-md:14px;--radius-lg:20px;--radius-full:9999px}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--background);color:var(--text-main);-webkit-font-smoothing:antialiased;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;line-height:1.6;overflow-x:hidden}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#fa541c40;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#fa541c73}a{color:inherit;text-decoration:none}.glass{-webkit-backdrop-filter:blur(16px);border:1px solid var(--border);border-radius:var(--radius-md);background:#ffffffe6}.glass-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-md);transition:all .2s cubic-bezier(.16,1,.3,1);box-shadow:0 2px 8px #00000008}.glass-card:hover{border-color:var(--border-strong);transform:translateY(-1px);box-shadow:0 8px 24px #fa541c14}.btn{border-radius:var(--radius-sm);cursor:pointer;border:none;outline:none;justify-content:center;align-items:center;gap:.4rem;padding:.6rem 1.1rem;font-size:.88rem;font-weight:600;transition:all .2s;display:inline-flex}.btn-icon-only{border-radius:10px;justify-content:center;align-items:center;width:36px;height:36px;padding:.5rem;display:inline-flex}.btn-primary{color:#fff;background:linear-gradient(135deg,#fa541c 0%,#e03e0c 100%);box-shadow:0 3px 10px #fa541c4d}.btn-primary:hover{background:linear-gradient(135deg,#e03e0c 0%,#c43000 100%);box-shadow:0 6px 16px #fa541c66}.btn-yellow{color:#fff;background:linear-gradient(135deg,#f59e0b 0%,#d97706 100%);box-shadow:0 3px 10px #f59e0b4d}.btn-yellow:hover{background:linear-gradient(135deg,#d97706 0%,#b45309 100%);box-shadow:0 6px 16px #f59e0b66}.btn-emerald{background:var(--emerald);color:#fff;box-shadow:0 2px 6px #05966940}.btn-emerald:hover{background:#047857;box-shadow:0 4px 12px #05966959}.btn-outline{background:var(--surface);border:1px solid var(--border);color:var(--text-main)}.btn-outline:hover{background:var(--surface-hover);border-color:var(--border-strong);color:var(--primary)}.btn-ghost{color:var(--text-secondary);background:0 0}.btn-ghost:hover{background:var(--surface-hover);color:var(--primary)}input,textarea,select{border:1px solid var(--border);border-radius:var(--radius-sm);width:100%;color:var(--text-main);background:#fff;padding:.75rem 1rem;font-family:inherit;font-size:.95rem;transition:all .2s}input:focus,textarea:focus,select:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-light);outline:none}.layout-header{border-bottom:1px solid var(--border);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);z-index:50;background:#faf8f5eb;justify-content:space-between;align-items:center;height:64px;padding:0 2rem;display:flex;position:sticky;top:0}.brand{letter-spacing:-.02em;color:var(--text-main);align-items:center;gap:.5rem;font-size:1.3rem;font-weight:800;display:flex}.main-content{min-height:calc(100vh - 64px)}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}.animate-fade-in{animation:.25s ease-out forwards fadeIn}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.animate-spin{animation:.8s linear infinite spin}button:disabled,.btn:disabled{opacity:.65;cursor:not-allowed!important;box-shadow:none!important;transform:none!important}.status-pill{border-radius:var(--radius-full);align-items:center;gap:.35rem;padding:.2rem .65rem;font-size:.75rem;font-weight:600;display:inline-flex}.status-pill-agent{background:var(--primary-light);color:var(--primary);border:1px solid var(--primary-light-border)}.status-pill-match,.status-pill-human{background:var(--yellow-light);color:var(--yellow-hover);border:1px solid var(--yellow-border)}@keyframes popGlow{0%{filter:brightness();transform:scale(1)}50%{filter:brightness(1.25);color:#fa541c;transform:scale(1.15)}to{filter:brightness();transform:scale(1)}}.number-pop-glow{animation:.5s cubic-bezier(.175,.885,.32,1.275) popGlow;display:inline-block}@keyframes liveDot{0%{opacity:.9;transform:scale(.95);box-shadow:0 0 #059669b3}70%{opacity:1;transform:scale(1.15);box-shadow:0 0 0 6px #05966900}to{opacity:.9;transform:scale(.95);box-shadow:0 0 #05966900}}.live-dot{background:#059669;border-radius:50%;width:8px;height:8px;animation:2s ease-in-out infinite liveDot;display:inline-block}@keyframes liveDotRed{0%{opacity:.9;transform:scale(.95);box-shadow:0 0 #dc2626b3}70%{opacity:1;transform:scale(1.15);box-shadow:0 0 0 6px #dc262600}to{opacity:.9;transform:scale(.95);box-shadow:0 0 #dc262600}}.live-dot-red{background:#dc2626;border-radius:50%;width:8px;height:8px;animation:2s ease-in-out infinite liveDotRed;display:inline-block}.dropdown-item{cursor:pointer;text-align:left;background:0 0;border:none;border-radius:8px;align-items:center;gap:.6rem;width:100%;padding:.6rem .8rem;font-family:inherit;font-size:.88rem;font-weight:500;text-decoration:none;transition:all .15s;display:flex}.dropdown-item:hover{background-color:var(--primary-light)!important}